Customer service officer Orumba North

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product inquiries.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Process orders, forms, and requests
Organize workflow to meet client timeframes
Direct requests and unresolved issues to the designated resource
Manage client’s records
Candidates should possess relevant qualification
Applicant is required to have 2 years progressive customer service or direct marketing experience.
Ability to work well under pressure and be able to juggle many projects simultaneously.
Excellent interpersonal skills
Excellent communication skills.
Smart and fast thinker, able to handle unexpected situations.
How to apply
Qualified and Interested candidates should forward their resume to