Guest Relations Manager Lagos Mainland

Seeking a guest relations manager to communicate with clients to ensure their satisfaction with their visit.

Good candidates should have previous experience and be able to effectively communicate with co-workers and guests to solve problems.

Responsibilities:

Provide fantastic customer service to guests, ensuring that their needs are served.
Collect customer service information and determine guest satisfaction
Resolve customer problems
Develop an intimate knowledge of the hotel services, pricing, layout and events
Promote hotel services and educate guests to improve their experience
Qualifications:
Excellent organizational and time management skills
Ability to work with co-workers to quickly solve guests problems
To Apply:
Interested and Qualified applicate should forward their CV/Cover Letter to the Email below or send name,contact number ,Qualification, position applied and location to the message box or the phone number provided.
Note: Lagos residents only.