Guest relation Manager Lagos Mainland

Aic concept require the services of an outgoing Guest relations manager to make clients feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honoring guests’ requests and to achieve high levels of guest satisfaction and engagement.
Responsibilities
Ensure and provide flawless, upscale, professional and high class guest service experiences
Analyze customer feedback and provide strategic direction to continuously improve overall rating
Respond to guests needs and anticipate their unstated ones
Expect and react promptly to guests’ requirements and inquires
Actively listen and resolve guests’ complaints.
HOW TO APPLY
Interested and qualified candidates should forward their CVs to hr. aicconcept @ outlook. com
NOTE:This opening is for Lagos Residents only