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Ticketting and Reservation Officer Lagos Mainland

• Handle bookings /reservations and ticketing
• Efficiently handle customers and their requests/queries, achieve personal
• targets and contribute to the overall team revenue, yield and volume targets
• Comply with the organization's reservation policies and procedures and standards of customer service.
• Handle queries including re-issues and refunds in a timely manner.
• Be fully informed and stay abreast of all airline rules and regulations, international tariffs, and other industry requirements and accurately applies this information when making reservations or answering internal and external clients questions.
• Exceeds client expectations while completing complex travel arrangements with air, hotel, and other travel related vendors offering an array of lowest and alternate fares to best meet the needs of the specific customer/traveler.
• Accurately Price air schedules and provides air quotes and recommendations.
• Establish strong relationships with clients and agents
• Produce the daily and monthly sales report in Microsoft Excel and Word.
Interested applicants should forward CV to
livingstone concept 50,000 NGN1 to 2 years Full time OND/HND/BSC Regional
✔ Do not forget to mention AFRIBABA during your call!
✔ Apply for this job offer
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