Technical Support Engineer - Lagos Mainland

Posted by Pfd Integrated - Private

12 Oct 2016 - 17:46

Lagos Mainland

Pfd integrated company is looking for a bright Technical Support Engineer to provide enterprise level technical support to our customers via phone, web, email, chat and other support channels as required.
Responsibilities
Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues.
HOW TO APPLY
Interested and qualified candidates should forward their CVs  or send your brief details to the HR 
NOTE:This opening is for Lagos Residents only
✔Do not forget to mention AFRIBABA during your call!

Posting ref : NG-A19044 phone

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