Service engineer - Lagos Mainland

Service Engineer


Job Type
Full Time

Qualification
BA/BSc/HND

Location
Lagos

Job Field
Engineering / Technical


JOB DESCRIPTION –

The incumbent will be involved in executing preventive maintenance activities in line with the organisation’s global standard procedures and reinstate equipment into production environment according to defined expectations.
The successful candidate will be part of a team but the majority of the time will be spent out working with customers. To be successful in this position the he/she must enjoy to work independently, remotely and to travel a lot, sometimes working outside of regular working hours (evenings and weekends), based on customer needs. He/she must have strong personal drive and interest in self-development. This position offers opportunities for a future long term career (even internationally), in a sustainable and mature market in a global company.

Key Roles and Responsibilities
◦Execute installation tasks, assembling machines and conveyers.
◦Execute preventive maintenance activities in line with Company’s global standard procedures and reinstate equipment into production environment according to defined expectations.
◦Execute timely reporting of all discovered Technical Issues according to the QTIM processes.
◦Execute installation of relevant rebuilding/upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations.
◦Inform relevant Company’s staff about ongoing service activities as well as of any issues affecting the customer or the quality of the Company’s service. Inform about any business opportunity discovered at the customer through the relevant channels.
◦Act as an ambassador for the Company at all times, ensuring and promoting good working relationships with the customer and that company’s reputation is sustained.
◦Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done.
◦Execute all work in accordance with Company and Customer safety regulations and requirements. Execute all work in accordance with Company’s standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.

Other Skills
◦English (proficient level), local languages to be specified as well as the French Language is a must have.

Additional languages used as needed in the specific market

Job Dimensions
◦As above
◦Any other tasks assigned by your Manager.