Loan Processor - Lagos Mainland

Responsibilities

Perform initial appraisal of potential borrowers by thoroughly examining their applications
Assess the credit standings of applicants through background research
Interview applicants to evaluate their eligibility for loan or mortgage
Conclude on all applicable financial and non-financial criteria and develop loan repayment plans
Follow up with clients to clarify important points
Give the “green light” to eligible candidates and report decisions with sound arguments
Finalize loan contracts and keep clients informed in rules and obligations
Remain up to speed regarding lending and other financial services
Create and renew records
Identify customer needs, explore all options and suggest different types of loans
Cultivate trustworthy referral networks, suggest alternate channels and cross-sell products and services
Forge trust relationships and enhance customer dedication
Work within established regulations and adhere to law requirements at all times
Requirements

Proven working experience in a loan processor role
Good knowledge of banking computer software and MS Office
Comprehension of direct/indirect lending procedures
In-depth understanding of relevant rules and regulations
Excellent communication and sales skills
Balance between customer satisfaction orientation and a results driven approach
BSc degree in finance, economics, or a related field