IT Support Officer - Lagos Mainland

Posted by Dobserver Integrated - Private

09 Jan 2017 - 08:23

Lagos Mainland

Job Description:
-installing and configuring computer hardware operating systems and applications;
-monitoring and maintaining computer systems and networks;
-talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
-troubleshooting system and network problems and diagnosing and solving hardware or software faults;
-replacing parts as required;
-providing support, including procedural documentation and relevant reports;
-following diagrams and written instructions to repair a fault or set up a system;
-supporting the roll-out of new applications;
-setting up new users' accounts and profiles and dealing with password issues;
-responding within agreed time limits to call-outs;
-working continuously on a task until completion (or referral to third parties, if appropriate);
-prioritizing and managing many open cases at one time;
-rapidly establishing a good working relationship with customers and -other professionals, such as software developers;
-testing and evaluating new technology;
-conducting electrical safety checks on computer equipment.

Skills
You will need to show evidence of the following:
-the ability to think logically;
-a good memory of how software and operating systems work;
-excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
-the ability to work well in a team;
-problem solving skills;
-a strong customer focus;
-the ability to priorities your workload;
-attention to detail.
HOW TO APPLY
Interested and qualified candidate should forward his/her CV to the HR through the email address: cv. dobserverintegrated @ outlook.com
✔Do not forget to mention AFRIBABA during your call!
Click below to contact Dobserver Integrated

Posting ref : NG-A22825 computer

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