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IT Support Officer Lagos Mainland

Posted by Dobserver Integrated Private Lagos Mainland
Job Description:
-installing and configuring computer hardware operating systems and applications;
-monitoring and maintaining computer systems and networks;
-talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
-troubleshooting system and network problems and diagnosing and solving hardware or software faults;
-replacing parts as required;
-providing support, including procedural documentation and relevant reports;
-following diagrams and written instructions to repair a fault or set up a system;
-supporting the roll-out of new applications;
-setting up new users' accounts and profiles and dealing with password issues;
-responding within agreed time limits to call-outs;
-working continuously on a task until completion (or referral to third parties, if appropriate);
-prioritizing and managing many open cases at one time;
-rapidly establishing a good working relationship with customers and -other professionals, such as software developers;
-testing and evaluating new technology;
-conducting electrical safety checks on computer equipment.

You will need to show evidence of the following:
-the ability to think logically;
-a good memory of how software and operating systems work;
-excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;
-the ability to work well in a team;
-problem solving skills;
-a strong customer focus;
-the ability to priorities your workload;
-attention to detail.
Interested and qualified candidate should forward his/her CV to the HR through the email address: cv. dobserverintegrated @
Dobserver Integrated 120,000 NGNLess than 1 year Full time Qualifications Although this area of work is open to all graduates and those with an HND or foundation degree, the following subjects may improve your chances: -business information technology; -business systems engineering; -computer networking and hardw
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