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Frontal Desk Officer Lagos Mainland

Omel Nigeria is a professional outsourcing company offering unique results-driven services to our clients nationwide. We are Nigeria's premier sales outsourcing company providing Direct Sales Executives to companies for the retail sales of their products and services. Over the past years, the company has built a record of excellent service with all its clients.
Our principal business is the recruitment, training, deployment and management of high quality personnel to diverse industries and locations. We have helped a sizeable number of clients put additional feet on the street Nationwide to push their retail products with great success.
We provide our clients with appropriate personnel and professional people management outsourcing services for different categories of staff
Responsibilities:
The main task of a front desk manager is to supervise operations
happening at the front-of-house in an office, hotel or other
establishments. In hotels, beach resorts and other companies that
provide accommodations, front desk managers check for available
rooms, monitor status of their guests and work hand-in-hand with
reservation managers. They also oversee duties of housekeeping
and operations personnel, handle guest reviews, feedback and
complaints, evaluate activities in the logbook and provide customer
service training for all front desk staff. Front desk managers
implement company policies, processes and standards at the front of
house, distribute the tasks to each member of the team, approve the
list of duties done by the chief receptionist, and set monthly meetings
with their staff for updates and organization.
Requirements and Skills:
A front desk manager is expected to be excellent in customer service.
Their previous experiences must have a firm foundation in training
and managing people. Front desk managers should possess
excellent PR and interpersonal skills, and have a genuine passion in
communicating with people. They must have excellent oral and written
communication skills, have outstanding administrative and computer
skills, effective leadership skills and problem-solving skills. They must
be patient and knowledgeable on how to handle certain situations like
complaints of guests. A front desk manager is also good in multi
tasking.
Education and Experience:
Require a minimum high school diploma with relevant work
experience. Prefer to hire front desk managers with a college degree
in management or a hospitality-related course.

Qualified candidates should thier cvs to
Omel Nigeria 170,000 NGN
✔ Do not forget to mention AFRIBABA during your call!
✔ Apply for this job offer
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