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Customer service professional training (cspt) Lagos Mainland

Customer service professional training (cspt)

Ad Details: Customer service professional training (cspt) Lagos Mainland, Anambra, Nigeria, NG

• Training Schedule: January 8, 8:00AM - January 9, 4:00PM
• Duration: 2 Days
• Training Method: Classroom

• COURSE OBJECTIVE
At the conclusion of this Training Participants should be able to : a. Turn prospects into customers b. Minimize defections c. Have a large proportion of loyal customers . d. Have a profitable relationship of the type the customers would desire and with those who desire them. e. Use cross selling opportunities without annoying customers.

• At the end of the Training, Successful candidates will be issued professional Certificates from Jobskills Training Institute, with a wide range of international and Local accreditation .
Training syllabus base on international curriculum of best practice and delivered by Certified instructors with years of industry-based experience


• Jobskills Training Institute Accreditations -
Certificate to be issued will be printed with our accreditation partner’s logos as approval seals for:

1. World Safety Organization (USA)
2. Institute of Safety Professionals of Nigeria(ISPON)
3. Oil and Gas Trainers Association Of Nigeria(OGTAN)
4. Nigerian council for Management Development(NCMD)
5. Nigerian Red cross Society(NCRS)
6. Industrial Training Fund(ITF)
7. Department of Petroleum Resources (DPR)

• Venues-Training Takes Place in Six (6)Venues-
• Lagos: 41 ,Isolo way Ajao Estate, By 7 & 8 Junction, Off International Airport Road Isolo, Lagos State
• Unity House: 1, Lagos Street, Off Old Aba Road, Opposite Rumuomasi Secondary School, Rumuomasi Port - Harcourt, Rivers State
• Suite 48 Futeb Plaza, Effurun-Sapele Road,opposite Refinery road Junction, By Delta Shopping Mall(Shoprite),Effurun/Warri,Delta State
• 7,Aghalor Street,off 19th Street,BDPA opposite UNIBEN main Gate, Benin-City ,Edo State
• 8,Iyana Iyesi Road,Besides Mupin Market,Sango-Ota,Ogun State
• Suite A8 Tsukunda House,Central area,opposite world trade centre,Abuja,Federal capital territory, Nigeria


• COURSE OUTLINE
• 1. Implement customer service passion (PSP)
• 2. Product vs service
• 3. Seven days to better customer services
• 4. Front line personnel
• 5. Follow – up
• 6. Ten do’s & don’t
✔ Do not forget to mention AFRIBABA during your call!
✔ Click below to contact this advertiser ( Jobskills Training Institute Nigeria Limited)
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