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Customer Service Lagos Mainland

Developing and implementing a customer service policy for the entire
discovering new ways to measure customer satisfaction and improve our services.
handling customer inquiries by phone, email and video conference.
keeping accurate records of discussions with customers.
providing weekly report on customer issues.
Transfer customer calls to appropriate staff.Identify,
research, and resolve customer issues using the computer system.Follow-up on customer
inquires not immediately resolved.
Complete call logs and reports.Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Independent, highly resourceful and proactive.
Kind, courteous, polite.
Good email and phone communication.
Agile to fast-changing requirements.
Applicant must hold minimum of HND/BSc in related field.
Applicants should send cv to logitudeprojectlimited @
logitude projec tlimited 130,000 NGN3 to 5 years Full time BSc/HND Local
✔ Do not forget to mention AFRIBABA during your call!
✔ Apply for this job offer
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