Collection Specialist Lagos Mainland
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Proven experience as a Collection Specialist or similar role
Knowledge of billing procedures and collection techniques (e.g. skip tracing)
Familiarity with laws related to debt collection (e.g. FDCPA)
Working knowledge of MS Office and databases
Comfortable working with targets
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
High school diploma; Associate’s/Bachelor’s degree is a plus
HOW TO APPLY
Interested and qualified candidates should forward their CVs to hr. thronetouchconcept @ outlook.com.
NOTE: This opening is for Lagos Residents only.
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- Published: 22 Mar 2017 - 17:15
- Visits: 177
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