This website uses cookies to ensure a better experience. By using our service, you accept the use thereof. Click to view more information about cookies
Attention! This ad has expired. It may be that the product or service is no longer available until the advertiser updates the ad.

Call Center Representative Lagos Mainland

Call Center Representatives working in a call center environment, interact with the customers to deliver information in answer to general customer inquiries, invoice questions, orders, and customer complaints. Their main aim is to project the professional organization image through telephone interaction. They handle customer complaints and offer suitable proper solutions.
Duties and Responsibilities
• Handling outbound and inbound calls from external and internal customers.
• Handling incoming requests from external customers by e-mail or fax and managing their inquiries or requests.
• Providing information on complaints regarding specific products as well as services.
• Selling products and placing customer orders in the computer system.
• Transferring customer calls with complex inquiries to appropriate staff.
• Completing call reports and logs, and researching billing issues.
• Recognizing, documenting, and informing the supervisor regarding the trends in internal and external customer calls.
• Recommending process improvements and researching misapplied payments.
• Resolving customer support related issues and providing customer with proper solution, via the troubleshooting techniques.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Performing customer verifications, processing orders, applications, forms, and requests.
Skills and Specifications
• Strong communication skills and basic computer knowledge.
• Flexibility, proactive and perseverance.
• Should be able to operate well under tight pressure.
• Able to juggle multiple projects simultaneously.
• Ability to type and good product knowledge.
Education and Qualifications
Minimum of OND
Interest in working with customers.

Method of Application

Permanent Medtronix Inc Consult 80,000 NGN3 to 5 years Full time Minimum of OND and Interest in working with customers. Regional
✔ Do not forget to mention AFRIBABA during your call!
✔ Apply for this job offer
Share this ad
Contact the advertiser
Posting ref : NG-A18490 computer
For a better visibility, place your ad in VIP
Report any scams attempts
100% 1
0% 0 dislikes
likes, 0 dislikes is not responsible for the products or services offered in the advertisements and is not responsible for the actions of the users.

Do you have something to sell, to rent, any service to offer or a job offer?

Post it at, it is 100% free ✔, local ✔, easy ✔, reliable ✔ and super fast ✔
Sell, Offer, Rent, Bargain, Search, Buy all you want for free. Yes 100% free Lagos Mainland Jobs Offers, Employment
Are you looking for a job? Upload your resume online at the Job search section of 100% free.