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Answering Service Operator Lagos Mainland

Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issue by contacting appropriate person that can help the customer.
Primary responsibilities
• Act as human answering service outside or during business hours for a variety of businesses, including doctor's offices, hospitals, and insurance companies.
• Greet customers warmly and ask how to help.
• Transfer calls.
• Relay verbal messages.
• Record and deliver messages.
• Call the appropriate person requested by caller.
• Page individuals and inform them of message.
• Refer caller to emergency numbers if necessary.
• Date stamp time of call and record in computer system.
• File messages.
• Operate cord or cordless switchboard.
• Operate intercom, two-way radio, or public address.
Azept Logistic 80,000 NGNLess than 1 year Full time Local
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