Customer Service Officer Lagos Island

Posted by GVA LOGISTICS Private Lagos Island
Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organisational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

Contents
Open Jobs
Café Manager
Assistant Café Manager
Head Chef (Sous Chef)
Chef De Partie
Barista
Serving Personnel
Waiter
Waitress
Customer Service Officer
Procurement Officer
Marketing Officer
Facility Manager
Quality Control Officer
Finance Officer
Café Manager

Qualification BA/BSc/HND/OND
Experience 5 years
Location Lagos
Job FieldAdministration / Secretarial Hospitality / Hotel / Restaurant

Details:

Our client is a reputable specialty bakery café serving cakes, food, drinks, ice creams and more.
Duties:

Opening up and closing down and ensuring the café is secure at all times
Setting up and managing the café each day
Attending team, front of house and staff meetings as appropriate
Willingness to attend training as appropriate
Cash handling, float management and till reconciliation daily
Staff training
Requirements:

HND/BSc. in any discipline
Minimum of 5 years’ experience managing a Bar/Lounge/Café
go to method of application »

Assistant Café Manager

Qualification BA/BSc/HND/OND
Experience 3 years
Location Lagos
Job FieldAdministration / Secretarial Hospitality / Hotel / Restaurant

Duties:

Assisting the Café Manager
Requirements:

HND/BSc. in any discipline
Minimum of 3 years’ experience managing a Bar/Lounge/Café
go to method of application »

Head Chef (Sous Chef)
Qualification BA/BSc/HND
Experience 5 years
Location Lagos
Job Field Catering / Confectionery Hospitality / Hotel / Restaurant

Requirements:

HND/BSc. in any discipline
A foundation degree in culinary arts
Excellent cooking skills
Minimum of 7 years’ experience in the planning and organizing of all kitchen activities, cost control, purchasing and inventory, compliance with ISO and HACCP standards.


Chef De Partie
Qualification BA/BSc/HND
Location Lagos
Job FieldCatering / Confectionery Hospitality / Hotel / Restaurant

Requirements:

HND/BSc. in any discipline
A foundation degree in culinary arts
Great cooking skills
Minimum of 4 years’ experience in the planning and organizing of all kitchen activities, cost control, purchasing and inventory, compliance with ISO and HACCP standards.
go to method of application »

Barista
Qualification BA/BSc/HND/OND
Experience 5 years
Location Lagos
Job FieldHospitality / Hotel / Restaurant

Requirements:

HND/BSc. in any discipline
Minimum of 5 years’ experience in a Bar/Lounge/Café
Must possess the following skills: listening, verbal communication, customer focus, customer service, basic safety, people skills, action oriented, organization, selling to customer needs, attendance, and client relationships.
go to method of application »

Serving Personnel

Qualification BA/BSc/HND
Experience 3 years
Location Lagos
Job Field Hospitality / Hotel / Restaurant

Requirements:

HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
go to method of application »

Waiter
Qualification BA/BSc/HND/OND
Experience 3 years
Location Lagos
Job Field Catering / Confectionery

Requirements:

HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
go to method of application »

Waitress
Qualification BA/BSc/HND
Experience 3 years
Location Lagos
Job Field Catering / Confectionery

Requirements:

HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café


Customer Service Officer
Qualification BA/BSc/HND
Experience 3 years
Location Lagos
Job Field Customer Care

Duties:

Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Troubleshoot customer issues over the phone.
Handles issues in the best interest of both customer and company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Maintaining diaries and arranging appointments.
Taking messages and giving feedbacks.
Accepting packages and liaising with visitors.
Implementing and maintaining procedures/administrative systems
Requirements:

HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
Must possess excellent IT skills and efficiently use a variety of software packages.
go to method of application »

Procurement Office
Qualification BA/BSc/HND/OND
Experience 3 years
Location Lagos
Job Field Procurement / Store-keeping / Supply Chain

Duties:

Order food, beverage and other products based on established par levels
Work closely with the Sous Chef in order to achieve and maintain best quality and prices
Provide Catering & Restaurant departments with special pricing requirements or needs on a case by case basis
Requirements:

HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café

Marketing Officer
Qualification BA/BSc/HND/OND
Experience 3 years
Location Lagos
Job FieldSales / Marketing

Requirements:

HND/BSc. in related field
Minimum of 3 years’ experience in a Bar/Lounge/Café
go to method of application »

Facility Manager
Qualification BA/BSc/HND
Experience 3 years
Location Lagos
Job Field Engineering / Technical

Requirements:

HND/BSc. In electrical/mechanical engineering or related field
Minimum of 3 years’ experience in a Bar/Lounge/Café
go to method of application »

Quality Control Officer
Qualification BA/BSc/HND
Experience 5 years
Location Lagos
Job Field Hospitality / Hotel / Restaurant

Requirements:

HND/BSc. in related field
Minimum of 5 years’ experience in a Bar/Lounge/Café

Finance Officer
Qualification BA/BSc/HND/OND
Experience 3 years
Location Lagos
Job Field Finance / Accounting / Audit

Requirements:

HND/BSc. in Accounting
Minimum of 3 years’ finance/accounting experience
Method of Application
Please indicate the position for which you are applying for in the subject line.
Permanent 3 to 5 years Part time National
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  • ng  Nigeria
  • Published: 24 July 2016 - 22:46
  • Visits: 699