Help Desk Clerks Ikeja

TRIPLEX SERVICES NIG. is an organization located in Lagos, Nigeria with various branches and offices.
We are currently looking for Help Desk Clerks.
Do you love solving problems that others can't fix? Are you comfortable walking novices through complicated computer tasks? If so, we need you on our team! We're hiring three Help Desk Clerks to staff the customer service department of our organization.. The ideal candidates will have experiencing explaining complex solutions to intricate problems and will thrive on helping people reach their goals. We're looking for team-oriented, highly motivated professionals with backgrounds in IT. We offer a competitive salary, bonuses, benefits and generous PTO. If this sounds like a good fit, get in touch with us today.
Help Desk Clerk responsibilities and duties
Respond to emails from employees and customers seeking help with software- or computer-related issues
Learn the functions and back end of our software program so you can walk users through the steps to achieve specific goals
Aid the development team in conceptualizing updates and upgrades that will enhance users experience
Walk customers through the steps to achieve their goals.
Maintain a high level of courteous customer service at all times

Interested applicants must possess a minimum degree of HND/B.A/B.Sc or any other higher qualification
Qualified applicants should forward their CV to the company's email or contact the HR with the number below