This website uses cookies to ensure a better experience. By using our service, you accept the use thereof. Click to view more information about cookies
Attention! This ad has expired. It may be that the product or service is no longer available until the advertiser updates the ad.

Fleet Training and QA In Charge Ikeja

Posted by Delight consult Private Ikeja


• Fleet Trainer ensures on time delivery and pickup through 3rd Part Logistics providers as per agreed service levels; manage 3rd part Logistics providers as required.

• Responsibilities
• To do qualitative and quantitative research on the training needs of driver team
• To develop and improve content material for driver training
• To contribute in OPS process and planning with a focus on driver needs and customer experience
• Regular and consistent feedback activities / mechanisms to ascertain the service levels of 3rd Party Logistics providers and encourage improvements.
• Reiterate on Values of Jumia/ Kaymu at all levels.
• To conduct over the weekend trainings in full batches
• To conduct role plays and focused group discussion in small batches everyday
• To prepare and evaluate the progress of drivers at an individual level
• Control and monitor driver customer communication to ensure good customer experience.
• Minimum of 1 year experience in mass training
• Should have the ability to work within set timelines in a constantly innovative workplace.
• Can work with little supervision.
• Good understanding of the English language, both written and verbal.
• Strong analytical skills.
• Candidate should be a team player and demonstrate positive thinking, a good work ethic and company loyalty.
• Candidates should be familiar with use of MS Word, MS Excel and MS Outlook.
• Have a customer-centric attitude with patience to deal with people related issues
• Bring empathy to the table and champion the causes of drivers in the organization
• Liaise with Hub Managers and dispatch team


• A good first degree from a recognized Institution.
• 2-5 years’ experience in the area of Logistics / Customer Service / Account Management.
• Applicant must be process oriented and analytical, must have experience in fleet training and must have handled teams.
• Experience in Supply Chain Management in online or offline retail formats / FMCG companies is a plus.
All interested and qualified applicants should send their full details to comment box
Permanent Delightconsult 280,000 NGN3 to 5 years Full time Regional
✔ Do not forget to mention AFRIBABA during your call!
✔ Apply for this job offer
Share this ad
Contact the advertiser
Posting ref : NG-A17706 computer
For a better visibility, place your ad in VIP
Report any scams attempts
100% 1
0% 0 dislikes
likes, 0 dislikes is not responsible for the products or services offered in the advertisements and is not responsible for the actions of the users.

Do you have something to sell, to rent, any service to offer or a job offer?

Post it at, it is 100% free ✔, local ✔, easy ✔, reliable ✔ and super fast ✔
Sell, Offer, Rent, Bargain, Search, Buy all you want for free. Yes 100% free Ikeja Jobs Offers, Employment
Are you looking for a job? Upload your resume online at the Job search section of 100% free.