Computer Operator Ikeja

Monitoring and operating the IBM z/OS mainframe computer system and determine whether it and associated hardware and software are properly functioning and analyzes potential problems
Determines existence of problems and production issues and opens SDP tickets
Escalates issues as necessary to ensure that they are resolved in a timely, accurate manner
Recommends temporary / permanent solutions to production processing errors
Works with shift manager and other lead shift individuals, Technical Support, Release Management, Production Control, Systems Development, Open Systems and clientele to provide quality computer services
Will be required to assist in coverage for first shift, second shift and third shift operations during staff turnover, FMLA or other events as deemed necessary by management
On call on a 24x7 basis in support of all operations
Reports to Shift Manager
Monitor, maintain, and operate z/OS Mainframe system performance
Detect potential problems and ensure they are resolved and escalated timely
Work with Technical Support, Systems Development, Information Security, Production Control, Client Server Development, Release Management and other customers as needed to perform resolutions
Working knowledge of shift's application job streams, schedules, structures, abend recovery and escalation processes
Ability to read JCL and restart or resubmit jobs as per prose
Monitor and perform recovery processes as required
Monitor and escalate issues with Internet Banking, TouchPoint, FirstLine, SCOM, Stratus, Gasper, SolarWinds, Circuits, Tracer Summit and other applications
Monitor and perform recovery process for CPU, Disk and virtual tape, Stratus and other peripheral hardware
REQUIREMENTS:
Associate's degree or equivalent in Data Processing is preferred
Minimum one year of Peripheral Computer Operator experience in an IBM z/OS mainframe environment and one year of Computer Operations experience overall
Working knowledge in hardware and operating software concepts of data processing in an IBM z/OS environment
Accurate, organized, self-starter with high level of initiative, effective analytical, problem solving and communication skills
Excel under pressure and adhere to tight schedules and time constraints
Working PC software skills to include Windows, Word and Excel